What is Fear Free Certification?

Fear Free is a certification program developed in America and is a relatively new concept here in Australia.

The program has been developed by Certified Veterinary Behaviourists, Veterinary Anaesthetists and practice management specialists.

The program has been developed to teach veterinary professionals specific techniques to create the best emotional environment for the patient during all stages of the visit to Hospital.

How will This Benefit My Pet During a Visit To The Hospital?

Fear, anxiety and stress is a very serious problem during a veterinary visit and patients will often exhibit one or all of these symptoms.

When a patient is fearful or stressed it can mask medical symptoms, delay recovery and healing and affect your pet if he needs to stay in hospital.

We will be using specific learnt techniques to reduce and remove anxiety triggers. This will incorporate Hospital design, Fear Free techniques and tools used throughout the clinic from exam rooms to surgery and Hospital stays.


The entire Team here at Racecourse Road are undergoing certification including reception, veterinarians and nurses.

Once we have completed our studies we will be implementing some amazing changes to the Hospital so please keep an eye on this page!

We are so passionate about this revolutionary concept and can’t wait to share this with you – addressing the emotional welfare of the patients we treat and the people that love them will enhance your veterinary experience, from a routine vaccination to a serious stay in Hospital rest assured our priority will be to reduce fear, anxiety and stress.